Fully-Autonomous Delivery Robot

Technology Overview

In logistics, workers perform manual retrieval of goods during order picking. The manual labour involved decreases the workers’ accuracy and efficiency as they are required to travel to different areas of the warehouse to retrieve the goods. Current assistive technologies such as Pick-to-Light, Pick-to-Voice, or Radio Frequency picking methods helps to bring the worker to the correct goods accurately and minimise picking errors. However, time efficiency can still be improved by utilising innovative delivery technologies that bring goods to the workers instead. The mentioned solution is a fully-autonomous delivery robot which navigates around obstacles and operates elevators to enable automated delivery of goods to workers.

This technology uses image based depth sensors and advanced machine learning to autonomously navigate from a location to destination zones. The robot is able to avoid stationary and moving obstacles, and operates both elevators and motorised doors in the building autonomously, making it ideal for busy and dynamic environments. Secured goods container, robot tracking and delivery authentication are also enabled in this robot, ensuring accountability in the chain of custody.

Technology Features & Specifications

The robot technology comprises of the following components:


  • Wide interior secure storage space 
  • Sleek external design to navigate through small spaces
  • LCD screen for quick status and commands

Navigation & Authentication function

  • Image based depth sensors to determine distance of objects from robot
  • Aggregated sensor data to navigate to delivery target/zone
  • Patented authentication system for secure tracking of goods
  • Algorithm for planning of optimal path to destination and obstacle avoidance
  • Integration with elevator and motorised door controllers for smooth navigation through the building
  • Provides real-time metrics of the robot and delivery status
  • Fleet management solution for managing multiple deliveries and multiple robots
  • Integration with mobile or fixed phone systems for delivery alerts


  • Operates continuously for 4-8 hours (optimised with fleet management software)
  • Full charge in 2 hours
  • Autonomous contact recharging

Potential Applications

This technology can be deployed in the hospitality, logistics or high-rise office sectors, or any businesses that require autonomous delivery to customers/staff to improve operational efficiency. Adopters can use the robot to deliver objects from point-to-point using a secure compartment, making it suitable for both front-end customer service and back-end factory applications.

Market Trends and Opportunities

The market size of the warehousing and logistics robots market from 2016 – 2021 is projected to reach $22.4 billion by the end of 2021. According to market research, innovation will be a focus in the coming 5 years as enterprises are showing more interest and confidence in new robotics technologies. The mentioned robot technology is the first fully-autonomous delivery robot capable of working collaboratively with humans and able to operate elevators, which differentiates it from other robot technology in the market.

Customer Benefits

Other than being user-friendly and suitable for collaboration with humans, the robot technology also has the following benefits in the deployed environment:

  • Safe navigation in busy environments
  • Operates the elevator and motorised door controller autonomously
  • Able to integrate with either mobile or fixed phone systems 
  • Ensures safe goods delivery with various authentication options
  • Able to perform tracking for goods
  • Increases productivity in deployed environments

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