Senior Manager / Manager, Digital Platforms

IPI is an innovation catalyst that assists Singapore enterprises to look for innovative technologies to enhance and grow their business. We work with local businesses, to better understand their day-to-day challenges, and with technology owners globally, to bring the best technology to address those challenges.

In today’s environment, digital transformation is needed to enable technology advancements to create competitive advantage for the organisation. We are looking for a highly driven and self-motivated individual who is keen to work closely with identified service providers to enhance IPI’s IT-enabled business capabilities, to support and improve the efficiency of business operations.

Job Responsibilities:

You will support the digital transformation initiatives within the organisation by identifying gaps and building bridges between people, process, technology, and information. Your responsibilities will include:

  • Liaising with identified service providers to ensure smooth running of IT operations, governance, and risk management. This includes participating in troubleshooting of incidents and restoring of normal operations, as well as recommending suitable improvements and preventative measures.
  • Conducting regular compliance assurance checks to enforce IT Governance and to gather artefacts as evidence for audit purposes.
  • Identifying areas of automation and enhancement to systems to meet changing business needs by providing technical advice on applications, integration, and best practices.
  • Managing outsourced projects with multiple vendors to achieve desired operations and project outcomes.
  • Facilitating discussions between users and vendors to ensure that the full set of system requirements are accurately captured and work closely with vendors towards timely completion of systems enhancements and/or new development projects within budget



  • Bachelor's degree in Information Technology/Systems, Computer Science, or related field
  • At least 8 years of experience in digital transformation management, IT application consulting and development, project management, data analytics and outsourcing management.
  • Prior experience with Cloud platforms and Salesforce platform is required. Added advantage for individuals with experience in general web and mobile application functions, UX/UI design, usability testing.
  • Knowledge of emerging technologies/platforms in Mobility, Analytics, Cloud and Social with a strong self-initiative to keep up with Digital trends.
  • Solid track record of project management and experience working with Agile delivery methodologies.
  • Experience in cybersecurity, machine learning and data analysis projects will be a plus.
  • Excellent written and verbal communication and presentation skills, including the ability to explain technical matters to a non-technical audience.