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Artificial Intelligence (AI) Chatbot

Technology Overview

We build customised Artificial Intelligence (AI) Chatbots which can be deployed on the websites as chat assistants, and across multiple messaging platforms such as Facebook Messenger, WeChat, Kik, etc. Customers may have different needs, connect withbusiness at different times of the day, and have a preference for eithervoice or text, but a universal desire is to get an answer or resolution as soon as possible. Our A.I. conversational chatbots are able to read, listen, and understandcustomers' requirements and match them with the best products, services, or provide them with the information they are looking for.

Technology Features & Specifications

0 0 1 91 522 zumata 4 1 612 14.0 Normal 0 false false false EN-US JA X-NONE Technology Features We are a brand-agnostic technology company where we are able to integrate with different AI engines in the market. Our conversational Chatbot can be deployedonto various messaging platforms,and isable to read, listen, and understandcustomers' requirements. MethodologyandApproach We select theAgile approach to development that ensures flexibility, fosters communication and is focused on delivering potentially shippable increments at the end of every iteration. We suggestan iterative approach to development backed up by the best Scrum practices, events and artifacts.

Potential Applications

Customer Service support - Able to assist customer service to answerFrequently Asked Questions (FAQ) automatically round the clock Sales and Advisory Support- Able to handlereservation, change of particulars, online payment and offerspersonalized advice to the customer as it's able to retain user preferences. Internal Support- Helpdesk orHuman Resources (HR) to answerFrequently Asked Questions (FAQ)

Customer Benefits

0 0 1 203 1158 zumata 9 2 1359 14.0 Normal 0 false false false EN-US JA X-NONE Immediate Support -Customers demanding faster and better service, our chatbots can help businesses meet theircustomers'needs, especially with repetitive or basic questions. For hospitality, itcan reduce reception workload, giving guests instant and helpful answers at any moment of their stay. Speak Real Language - With a chatbot,customerscan express anything theywant in a morepersonal way and users will definitely value it. Words like hello, please, for sure and etc. Low support cost - With chatbots’ ability to automate problem solving, customersupport teams can be streamlined and focus only on higher value questions where human help is essential. Simple User Interface - Chatbots are usually text-driven, which makes it easy to start interacting with a bot. Just think of the messenger app you’re using – it’s as simple as it can possibly be Personal Touch - Chatbot can be developed to retain context of customers’ preferences and choices, and it can providecustomers with suggestions and recommendations that are tailored directly to them. Chatbots will helpbusinesses build a proper and accurate customer profiling, allowing them to provide personalized offers to their customers. Perpetual Engagement - Customers can get a constant boost of interaction with the business' brand, helpingthe businesses stay relevantto their customers.

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