Seeking Gamification Software Technology for Warehouse Operation
Research has shown that gamification, i.e., adding game elements/mechanics into a traditional non-game environment would motivate employees and in turn drive greater performance and productivity. Game mechanics make the goals clearer and employee performance more transparent. Gamification would allow employees to receive immediate feedback, and benchmark their performance against their peers.
Given the above benefits, the technology seeker, who is a multinational company providing energy and automation solutions for efficiency and sustainability, intends to start a Proof-of-Concept (POC) project at one of its distribution centers - partnering with a technology owner to design and develop a gamification software application that introduces the following into existing warehouse inbound and outbound tasks:
Game mechanics: rules and rewards (e.g. points, levels, missions, leaderboards, badges, and progress)
Game dynamics: which illicit a set of emotions, behaviors, and desires resulting from the aforementioned game mechanics (e.g. competition through leaderboards, collaboration through completing team missions, sense of community, desire to earn and collect unique badges, and surprises by unlocking new missions)
Additionally, the following are also desirable:
Option for an employee to mask his/her identity (e.g. employee-defined username)
Operational workflow error checking if the application is also used for task execution
Analytics dashboard for an administrator to analyse the performance
Option for an administrator to turn on or off individual game elements